Cancellation Insurance

What’s the difference between cancellation insurance and travel insurance?

• Travel insurance covers unexpected issues during your trip, such as medical emergencies, baggage theft, or delays.
• Cancellation insurance covers costs before or during the trip if you have to cancel or return early. This includes:

✅ Not being able to depart due to a valid reason
✅ Returning home early due to family circumstances
✅ Missing travel days due to hospitalization abroad

For full peace of mind, we recommend combining both — often available as a bundle.

What does cancellation insurance cover?

Depending on the policy, cancellation insurance typically reimburses:

✅ The full or partial trip cost if you cancel before departure
✅ Unused travel days if you return early
✅ Costs for pre-booked excursions or accommodations
✅ Cancellation due to serious illness, accident, or death (you or a close relative)
✅ Cancellation due to divorce, job loss, or retake exams
✅ A travel companion cancelling (if booked together)

Exact coverage varies per insurer — we’ll help you select the right one.

What is not covered?

Some situations are usually excluded from coverage, such as:

❌ Cancelling due to fear, bad weather, or simply no longer wanting to go
❌ Forgetting your passport or visa
❌ Illness or issues already known before booking
❌ Work-related conflicts (unless insured separately)
❌ Loss of job due to your own fault (e.g., dismissal for misconduct)

We ensure your policy matches your personal situation — so there are no surprises later on.

When can I cancel my trip?

You can cancel if your reason falls within the terms of your policy. Valid reasons may include:

• Illness or injury (yourself, a travel companion, or close family member)
• Death of a relative
• Pregnancy complications
• Work-related events (e.g., unexpected duties or job loss)
• Property damage just before departure (e.g., fire or burglary)

You usually need to take out cancellation insurance within 7 to 14 days after booking your trip. After that, coverage for cancellations may be limited.